Glen at Alexander

Ratings & Reviews

Overall Rating

5(2 reviews)100% of customers recommend this property

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Resident Reviews

submitted by David N. - |Recommended: YesNice place — We have been here for about a week now. It is quiet, sans that expected weekend noise that ends fairly early. Everyone is nice, staff and residents. And the wife is happy that we can have a pet.
response from property -Thank you so much for your feedback David! We are happy to hear you are enjoying your stay so far and hope that you continue to do so. Please let us know if you have any questions or if there is anything else we can do to assist with your stay such as maintenance requests.
submitted by Hannah F. - |Recommended: YesI really enjoy it — I love living here but because of how paying rent changed it is inconvenient to pay with roommates.
response from property -Hi Hannah! Thank you so much for your feedback. I understand the change with the process of payments can be frustrating and inconvenient. If you make your payment online or in our office prior to the 1st when rent and utilities post to your account we can accept amounts lower than the balance due on the 1st because at that point they would be considered pre-payments since those charges have not posted to the online account yet. Monthly bill statements typically reach your mailbox by the 20th of the month. If you have not received your bill in the mail yet, please give us a call or shoot us an email and we can look up the total amount that will be due on the 1st for your apartment. I hope this helps in making the payment process easier moving forward for you and your roommates. Thank you again and have a great day! -The Glen at Alexander Staff

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