|Recommended: YesGood but things to be improved. — I've enjoyed living here so far, though there are some things I would improve. The bugs are a bit extreme and we still haven't gotten under control after 2.5 months. The second bedroom doesn't have great airflow and gets incredibly warm compared to the living room master bedroom.The front door is not completely sealed and it causes scraping on the floor at the entryway. The electrical wiring is setup poorly and lights flicker when turning on vacuums. Some plugs like the plug for the tv are tied to a switch also which is quite odd. Aside from that, the bathrooms and kitchen are very nice, the amenities have been great, and our neighbors have been considerate as well.
Thank you for your feedback Todd. We are happy to hear that you have enjoyed living here so far and want to help ensure you continue to do so. We will be happy to have pest control treat your apartment as well as get their suggestions on what to do to remedy any further concerns. We can also have maintenance take a look at the weather stripping to see if it needs to be repaired or replaced around the doors to help with this. If you can please email us at email@example.com to confirm you would like to have pest control service the apartment and for maintenance come out for we do need permission to send pest control out to your apartment in case you are not home when they come out. We can also let our maintenance know about the airflow to see if there is anything that can be done or suggested to improve that. For the electrical wiring, unfortunately there is not much we can do for it has to do with the original construction. Please let us know if you have any further questions or concerns, for we will be happy to assist in any way we can. Thank you and have a great day! - The Glen at Alexander Staff
|Recommended: YesVery Nice Quiet Environment — Living at The Glen Apartments Is a special occasion. A clean and quiet community. Kudos to all the staff at the Glen. Thank you for all you do.
Thank you for your feedback Gary! We are excited to hear you are enjoying your stay here at the community and hope you continue to do so. Have a great day!
|Recommended: YesA great Property to live in — Living at the Glen is perfect. They have really friendly staff, respectable neighbors, great amenities, and nice apartments
Thank you so much for your feedback, Milen! We are happy to hear you are enjoying your stay at the Glen and hope that continues. Please let us know if you have an maintenance requests or questions in the future. Have a great day!
|Recommended: YesOk — It's ok. The apartments don't fit the luxury aspects but they are average. The countertops and flooring are cheaply done but ever other aspect is above par.
Thank you for your feedback Tamika! Our ownership does have plans for upgrades for future apartment turns in order to increase the appeal of some of the features in the apartment to include the items you mentioned. We are happy to hear of your opinion that every other aspect has been above par for you. We hope that you continue to have a great experience here and please let us know if you have any questions or service requests in the future. Thank you again and have a great day! -The Glen at Alexander Staff
|Recommended: YesPretty great — Hard to know what life is normally like right now because of COVID, but it seems like a beautiful neighborhood with pleasant neighbors and good access to utilities.
Thank you for your feedback, Alexander! We are happy to hear your experience so far has been good and we hope the experience continues to be good as we move through this pandemic together. Please contact our office if you have any questions or service requests in the future. Thank you again and have a great day!
|Recommended: YesPretty Cool Place To Stay — So far my experience has been great, no issues, and they respond fairly quickly with any issues brought to their attention.
Thank you for your feedback Patrick! We are happy to hear that you have had a great experience so far! Please let us know if you have any maintenance requests or questions that we can assist with! Have a great day! -The Glen at Alexander Staff
|Recommended: YesAmazing place for an amazing price — The layout and amenities offer something for everyone. Whether it’s taking your fur baby to the dog park or working up a sweat on the tennis and basketball courts. Everyone is extremely welcoming and friendly here. Great atmosphere The staff is helpful and prompt with anything that you need. Very pleasant experience thus far.
Thank you so much for your feedback Nathaniel! We are excited to hear you have had such a pleasant experience so far and hope that you continue to! As always, please let our staff know if you have any maintenance requests, questions or concerns that we can help with. Have a great day! -The Glen at Alexander Staff
|Recommended: YesI love this complex — The neighbors are great and friendly. The office staff is helpful, responsive and sweet. There are tons of families and active people here and they create a warm, safe environment. One of the best apartment complexes I have lived in.
Thank you so much for your feed back Adrianna! We are so happy to hear you have had a great experience so far and hope you continue to! As always, please let our staff know if you have any maintenance requests, questions or concerns we can help with. Have a great day! -The Glen at Alexander Staff
|Recommended: YesVery quiet so far — I would tell them very clean and quiet
We are happy to hear that Kayla! Thank you for your feedback and we hope you continue to enjoy your experience here! -The Glen at Alexander Staff
|Recommended: YesNice Apartment Complex — So far, love living here.
We are excited to hear you love living here Megan! Thank you for your feedback and please let us know if there is anything we can do to help you continue to have a great experience here. Have a great day!
|Recommended: YesI love living here — Living at the Glen has been a great experience for me. The whole staff is very helpful, the grounds are well maintained, and the location is great
Thank you so much for your feedback Ana! We are happy to hear you have had a great experience so far and hope that you continue to do so. Please let us know if there is anything we can help with moving forward. Have a great day!
|Recommended: YesAbsolutely amazing and has everything you need — I love it here It has amazing amenities, safety, and all around is great If there any issues, the staff and maintenance people are so on it. Everyone is super nice and accommodating and it is just a great place to live with a phenomenal location because it is next to EVERYTHING I recommend it as a place to live for anyone I know moving to Augusta.
Thank you so much for your review Hersha! We really appreciate your feedback and hope that you continue to have a great experience at the Glen! We do have a resident referral program, so if you know of anyone looking for an apartment, be sure to send them our way and have them give us your name as a referring resident. When they move in, you would receive a credit on your rent as a referral reward. As always, please let us know if you have any questions or service requests for your apartment. Have a great day!
|Recommended: YesNice place — We have been here for about a week now. It is quiet, sans that expected weekend noise that ends fairly early. Everyone is nice, staff and residents. And the wife is happy that we can have a pet.
Thank you so much for your feedback David! We are happy to hear you are enjoying your stay so far and hope that you continue to do so. Please let us know if you have any questions or if there is anything else we can do to assist with your stay such as maintenance requests.
|Recommended: YesI really enjoy it — I love living here but because of how paying rent changed it is inconvenient to pay with roommates.
Hi Hannah! Thank you so much for your feedback. I understand the change with the process of payments can be frustrating and inconvenient. If you make your payment online or in our office prior to the 1st when rent and utilities post to your account we can accept amounts lower than the balance due on the 1st because at that point they would be considered pre-payments since those charges have not posted to the online account yet. Monthly bill statements typically reach your mailbox by the 20th of the month. If you have not received your bill in the mail yet, please give us a call or shoot us an email and we can look up the total amount that will be due on the 1st for your apartment. I hope this helps in making the payment process easier moving forward for you and your roommates. Thank you again and have a great day! -The Glen at Alexander Staff